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Oxygen Service
We provide supplemental oxygen service for a fee on most flights with a minimum of forty-eight (48) hours advance notice. This gives us time to ship oxygen containers to your departing city. The aircraft's emergency oxygen cannot be used for this purpose.
Supplemental oxygen service is also available on most Mesaba flights with Avro Aerospace Regional Jet RJ-85 (ARJ) and Canadair Regional Jet (CRJ) aircraft. Oxygen service is not available on Mesaba flights with Saab 340 aircraft or Pinnacle flights.
Due to limited supply, once your travel plans are confirmed, please contact Reservations at 1-800-225-2525 to request supplemental oxygen as soon as possible (preferably at time of ticket purchase). You will need to present a medical certificate from your doctor when checking-in for your flight to confirm the oxygen request and required liters per minute (LPM) flow rate.
We provide oxygen for inflight use only, not for use at airport locations. You will need to make your own arrangements if you need ground oxygen at your departing, connecting or arrival cities.
Allow enough time, at least one (1) hour prior to departure, to check-in for your flight. If you check-in less than one hour prior to departure, we will make reasonable efforts to accommodate you without delaying the flight.
Each oxygen unit contains 1000 cc compressed oxygen, a regulator flow valve, a flow rate gauge, a pressure gauge, a disposable mask and/or a nose cannula. Note: only adult masks are available.
Customer-owned Oxygen Units
Federal Aviation Administration (FAA) regulations prohibit use of personal oxygen units during flight. However, the FAA has recently issued guidelines for use of certain portable oxygen concentrators onboard.
Starting on October 26, 2005, customers may use INOGEN One portable oxygen concentrators on Northwest Airlines flights. They may also be used on Pinnacle Airline flights. Effective November 2, 2005, portable oxygen concentators may also be used on Mesaba Airlines flights operated by Avro Aerospace Regional Jet RJ-85 (ARJ) and Canadair Regional Jet (CRJ) aircraft.
Again, once your travel plans are confirmed, please contact Reservations at 1-800-225-2525 to let us know you'll be using your INOGEN One device during your flight. Be sure to bring a medical certificate from your doctor to confirm the need for a portable oxygen concentrator during flight and required liters per minute (LPM) flow rate.
If you are a constant user, meaning you will need to use your portable oxygen concentrator during taxi, take-off and landing, you will need to be seated in a location that does not block access to the aisle or exits. For example, a window seat on a narrow body aircraft. Also you may not be seated in an exit or bulkhead seat (except on aircraft with soft-divider bulkheads) if you are using a portable oxygen concentrator.
Please note that aircraft electrical power is not available for portable oxygen concentrators. Therefore, make sure to have enough batteries for the duration of the flight as well as any unanticipated delays.
You may bring AirSep Lifestyle and other portable oxygen concentrators with you but not use them during flight.
Since portable oxygen concentrators are considered assistive devices, they do not count toward carry-on limits. They must be able to fit underneath the seat or in an overhead compartment.
You may also bring oxygen containers along as checked luggage, provided they are empty and free of pressure.
Please note that portable oxygen systems containing liquid oxygen are not accepted onboard any Northwest, Mesaba or Pinnacle flights.
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